Events & Webinars
Webinar
Virtual
In-Person

Aspire x Gorgias: How To Leverage Social Media To Improve Customer Retention

November 7, 2024
November
 
7
-
,
11am PT / 2pm ET
Sharing options:
https://aspire.io/events/how-to-leverage-social-media-to-improve-customer-retention

It’s no secret that social media can be a powerful channel for connecting with your customers. From customer support discussions on X (formerly Twitter), to customer giveaways on Instagram, to ongoing dialogue in the comments of a TikTok video - it is clear that social media is a rising channel for brands to interact with their customers in new, more personalized ways. 

We’re joining forces with the team at Gorgias to unpack all the ways in which brands can leverage social media to improve customer retention and LTV. Aspire’s Sr. Director of Strategy, Magda Houalla, will be joined by Lauren Lovato, who runs Agency Partnerships at Gorgias! 

During our webinar, we’ll cover:

  • How social media aids in customer support 
  • Creative ways to leverage different platforms to engage with your customers 
  • The role that influencers play in customer engagement 
  • Strategies to drive improved customer LTV 
  • Tips, tricks, and brand examples 

RSVP now to get a front row seat!

Speakers

Headshot of Magda Houalla

Magda Houalla

Senior Director of Strategy, Aspire

Magda Houalla has helped thousands of iconic brands with their influencer strategy over her many years at Aspire.

Lauren Lovato

Agency Partnerships, Gorgias

Gorgias provides an integrated helpdesk for e-commerce brands, making it easy to deliver personalized support and automation across multiple channels.

Watch on demand!